Be a part of our mission.
The mission of the YMCA of Metro Chicago is to develop strong children, families and communities across Metropolitan Chicago through academic readiness, character development, violence prevention, fitness and healthy living. We rely on the expertise, passion, commitment and energy of our instructors and other team members to help us achieve our mission one child, one family, and one team member at a time.
The Program Site Director is responsible for the execution and operations of the YSVP programs in the assigned neighborhoods. This position will manage a portfolio of programs and services that advance YSVP’s mission to reduce the cycle of harm that interrupts healthy adolescent development in specific communities.
Program Directors work directly with identified and referred youth, who have experienced high levels of trauma and qualify for our secondary and tertiary prevention services. The target age for services is youth ages 13-18.
Under the direct supervision of the Executive Director, the Program Director will supervise the service provision, documentation and reporting of his or her direct reports and will manage all documentation and reporting as it relates to the youth served directly. This will also entail monitoring and assurance that the program’s deliverables are in compliance with the stated deliverables. This position is a component of Youth Safety and Violence Prevention’s overall outreach and programming efforts. The Program Site Director has experience working with and engaging “at risk” adolescents and young adults in structured leadership development activities.
Scope of Responsibilities:
Monitor and manage program implementation for assigned community and be the primary contact for YSVP programming at the site. Utilize a trauma informed approach and trauma informed practices to support youth in group and individual settings. This includes:
- Developing and maintaining a directory of community services for referral purposes
- Developing and maintaining community-based partnerships
- Managing site-based program evaluation and assessment
- Developing and implementing community events throughout the year that meet the needs of the community and developing positive connections between YSVP and the community that we serve
- Communicating importance of trauma informed approaches in YSVP’s work to multiple audiences.
Team Leadership and Management
Identifies, manages and motivates a high-performing team that accomplishes program objectives. This includes:
- Providing leadership to Outreach team members to enhance staff learning, career development and operational effectiveness.
- Hiring, onboarding and training team members and ensuring ongoing training and development in accordance with program standards and staff development plans.
- Establishing, monitoring and evaluating team goals and performance standards. Evaluates team members and provides coaching and intervention as necessary. Coaches, mentors, and develops team members to optimize performance.
- Manages time and attendance for current staff, ensuring that time is accurately recorded in the HRIS system according to YMCA time and attendance policies.
- Uses data to assess performance of team and modify service provisions as needed to achieve the best possible outcomes for youth
- Recruit and support site-based volunteers
- Act as a public face of the program for media, meetings and events in the community
- Maintain regular communications with the Executive Director of YSVP regarding funding opportunities, obstacles to contract deliverables, status of community coalitions, and other programmatic needs
- Ensure documentation of program information into appropriate data tracking system (CitySpan or other systems as required)
- Prepare and submit weekly and monthly reports per contract or as requested by supervisor
- Ensure tracking and monthly reporting of all in-kind match contributions including personnel, goods, and services
- Assist in the creation and implementation of policies and procedures which strengthen the YSVP program
- Supports the mission and vision of the YMCA and YSVP as assigned.
Outreach Direct Service
Provides direct service to youth, acting as a mentor/case manager to a set caseload of youth. This includes:
- Identify and recruit youth with a trauma history to participate in YSVP programming; practice relentless outreach to ensure continued participation
- Establish positive and constructive relationships and serve as a positive role model. This includes frequent contact with youth through home visits, relationship building activities and programming at YSVP program sites.
- Provide case management and mentoring services (i.e. observation, home visits, case notes, case reviewing, and dialogue with school, adults/ youth) guided by “youth-driven” services and goal plans
- Act as a general advocate for individual youth as it pertains the legal system and related subsidiaries
- Facilitate peace circles/restorative justice and support staff in leading curriculum-guided group sessions
- Provide structured recreational activities utilizing facilities such as the YMCA membership centers and other neighborhood facilities
Child Abuse Prevention
Supports the YMCA’s commitment to child abuse prevention by:
- Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
- Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
- Reporting any suspicious behavior and violation of policy and procedures to your supervisor
- Completing all child abuse prevention training as required
Commitment to Inclusion:
Supports the YMCA’s commitment to inclusion of all members as required by Title III of the Americans with Disabilities Act. Job responsibilities may include implementing program modifications for persons with cognitive, behavioral or physical disabilities, including but not limited to the injection of medical glucagon to members with Type 1 diabetes in emergency situations. Appropriate training and development will be provided to YMCA team members based on your role and responsibilities.
Minimum and Preferred Requirements:
- Bachelor’s degree in Social Work, Psychology, Criminal Justice or related and/or equivalent experience; Master’s degree preferred.
- Three or more years’ experience in leadership role managing contracted program operations including case management, youth advocacy, mentoring, and/or programming. Experience with children and families from diverse cultural and socio-economic backgrounds are essential.
- Ability to support a diverse, high-performing team including identifying, selecting, onboarding, developing and evaluating team members.
- Knowledge and experience with the impact of trauma on youth including trauma-informed practices and programming.
- Must be minimum of five years older than youth served through the program.
- Passion and commitment to the YMCA’s mission and vision for Youth Safety and Violence Prevention.
- Strong community engagement skills with deep awareness of communities dynamics and resources.
- Advanced verbal, presentation and written communication skills with the ability to adapt communication to multiple audiences.
- Strong organizational and time management skills with the demonstrated ability to manage multiple, competing priorities
- Demonstrated critical thinking, analytical and problem-solving skills.
- Continuous learner who leverages opportunities for learning and applies new knowledge and skills
- Ability to travel locally within the Chicago area to multiple locations for home visits and program activities
- Demonstrates evidence of YMCA Team Leader competencies in previous experience or practice
- Meets physical qualifications required as outlined in job description. The YMCA will provide reasonable accommodations for persons with disabilities.