Provides day-to-day direction and supervision of assigned program areas which may include group exercise, fitness, recreation, family programs, special events, and / or others.
Scope of Responsibilities:
- Responsible for departmental budget.
- Coordinates the operation of assigned program areas.
- Creates and evaluates programs.
- Hires, trains, evaluate, and supervise staff and volunteers.
- Schedules staff to ensure coverage of all activities.
- Maintains cleanliness and safety of facilities and equipment.
- Develops promotional materials and distributes program information.
- Maintains YMCA standards and ensures compliance with requirements.
- Ensures accidents and incidents are reported.
- Develops special events and activities.
- Works with Membership Engagement team to improve the quality of experience for each member.
- Respond to customer feedback and provide outstanding customer service.
- Assists with developing and managing the budgets related to the program areas.
- Attends and conducts staff meetings and trainings.
- Report any items that may provide a health or safety hazard to staff, members or guests to your supervisor or the person responsible for those items at your site.
- Follow all policies and procedures related to keeping children safe in our facilities and programs, including those related to managing visitors and guests at our facilities.
- Report any suspicious behavior and violation of policy and procedures to your supervisor.
- Stay current on all required training and certifications.
- Support the YMCA’s mission and center operations as needed.
- Must have a Bachelors Degree in Parks and Recreation, Health & Fitness, Kinesiology or related field and have at least 1 plus years of experience.
- Must have some supervisory experience.
- Must have knowledge of assigned program areas.
Be Part of Our Mission
The mission of the YMCA of Metro Chicago is to develop strong children, families and communities across Metropolitan Chicago through academic readiness, character development, violence prevention, fitness and healthy living. Our network of 23 membership centers, five camps, early learning, school-aged and other programs at 100+ sites in the city and suburbs provides everyone with a safe place to learn, play and grow. In this role, you'll be an integral part of ensuring the YMCA continues to be a leader in making our city a world-class place to live and raise a family. So you're not just impacting a bottom line, you're impacting people and communities all over Chicagoland.