Job Summary and Key Accountabilities
The mission of Real Estate and Facilities Department is to plan, develop, operate and maintain the YMCA Association facilities and provide the association for its growth and success.
This position provides strategic planning and project development services, including architectural studies, programming, design, construction and associated infrastructure and technological upgrades, for new structures and renovations to existing structures on the YMCA properties.
Reporting to the Chief Operating Officer, the Vice President of Real Estates and Facilities directs overall: real estate development, administration; planning; design; construction; operation and development; care and upkeep of all physical facilities. Researches, identifies, and assesses Association-wide capital renewal and deferred maintenance needs.
Real Estate Development and Facilities Department is composed of the Real Estate, Planning & Project Development, Facilities Operations & Management, Association Asset Protection, Environmental Services, Environmental Health & Safety, and Engineering.
Scope of Responsibilities
Establishes policies for and provides leadership of Real Estate and Facilities Department including facilities operations and maintenance, energy, pool maintenance, real estate, Association facilities master planning, infrastructure planning, and construction management.
Oversees and directs all capital expenditures for the construction and alteration of YMCA facilities, infrastructure and real property, consistent with the planning and design goals and standards of the YMCA.
Guide strategy on Capital expansion projects and assume lead role in major facilities expansion projects.
Ensures that capital project management processes enable the institution to complete projects on time, within budget in compliance with approved policies and practices.
Develops and implement systems to monitor project performance against budget authorization, project schedules and established quality control standards. This includes identifying variances and working with project management staff to develop and implement plans to correct ineffective operations.
Oversees coordination of each project to ensure the design process reflects the input of appropriate departments to optimize program and space efficiency, flexibility and life cycle cost.
Directs the development and implementation of design and construction standards to ensure projects are executed at appropriate levels of quality, are compatible with the YMCA’s sustainability plan, and are effectively commissioned prior to occupancy.
Oversees the maintenance, operations, and housekeeping of all facilities and grounds and the utilities systems.
Implements strategies for continuous improvement of YMCA infrastructure, systems, operations, and energy conservation.
Lead and manage the team to develop and maintain a prevention maintenance schedule for all locations, to include serviceable HVAC, electrical and plumbing equipment with emphasis on developing programs for corrective action and reduction of any waste or excessive costs. Oversee and hold accountable the scheduled maintenance on all equipment based on the manufacturers' recommendations and operation manuals.
Working with the senior leadership, guide strategy on the real estate portfolio for the Association.
Ensures effective and appropriate communication and customer service is maintained with the YMCA community including Senior Leadership, Center Management and staff, corporate staff; as well as members, clients, community boards and outside agencies.
Determines short and long-term planning and strategies for administrative activities including oversight and direction of staffing and work-related matters. Oversees management and of all personnel associated with the work of the department.
Designs, establishes, and maintains staffing and an organizational structure to effectively accomplish the functions of Real Estate and Facilities and Maintenance Operations; recruits, employs, supervises and evaluates departmental staff; directs the implementation of management development skills training, and safety training.
Develops and manages annual Facilities and Maintenance Operations budgets for the organization and performs periodic cost and productivity analyses.
Supervise and manage an outsourced facility management process and governance structure to execute against service levels and drive high levels of customer satisfaction
Prepares reports and presentations for senior management and boards as directed.
Support the YMCA’s commitment to child abuse prevention by:
- Reporting any items that may provide a health or safety hazard to staff, members or guests to the appropriate department.
- Regularly monitoring staff to ensure compliance with policies and procedures related to child safety. Take the appropriate action when policy violations occur.
- Following-up on reports of suspicious behavior or allegations of misconduct, following the Responding to Reports of Inappropriate Behavior and Policy Violations policy.
- Completing all child abuse prevention training as required.
- Ensuring that all supervisees complete all required child abuse prevention training on time.